DGCA directs Vistara to submit daily flight disruption reports

New Delhi: In response to the recent surge in flight disruptions by Vistara Airline, a joint venture of Tata and SIA airlines, the Directorate General of Civil Aviation (DGCA), citing various reasons including crew unavailability, has mandated that the airline submit daily reports detailing flights that have been cancelled or delayed.

The airline has also been asked to ensure that the relevant provisions of CAR Section-3, Series M, Part-IV on “facilities to be provided to passengers by airlines due to denied boarding, cancellation of flights and delays in flights” are complied with like advance information, an option of refund, compensation (if applicable) etc. to the passengers, said DGCA Director General Vikram Dev Dutt.

“Additionally, DGCA officials are monitoring the situation to ensure compliance of the above-mentioned CAR and minimise passenger inconvenience,” said Dutt.

“Ministry of Civil Aviation is monitoring the situation of Vistara flight cancellations. However, flight operations are managed by Airlines themselves. Airlines have to comply with DGCA norms to ensure passenger facilitation in case of cancellation or delay of flights,” said the Ministry of Civil Aviation (MoCA) on X platform.

On Monday, the airline had said that in light of crew unavailability and other factors, it has experienced a notable uptick in cancellations and delays.

“We have had a significant number of flight cancellations and delays in the past few days due to various reasons, including crew unavailability,” said an airline spokesperson.

“We acknowledge this and are deeply concerned about the inconvenience caused to our customers,” the spokesperson added.

The spokesperson also said that the airline is working towards minimising the discomfort to the customers.

“We have decided to temporarily reduce the number of flights we operate to ensure adequate connectivity across our network. We have also deployed larger aircraft like B787-9 Dreamliner and A321neo on select domestic routes to combine flights or accommodate more customers, wherever possible,” the airline said.


Sensex plunges 793 points amid worries over delayed US rate cuts

Mumbai: The BSE Sensex plunged almost 800 points on Friday amid heavy selling in frontline stocks. While the Sensex closed 793 points, or 1.06 per cent, down at 74,244.90, the...

Musk confirms India visit, to meet PM Modi

New Delhi: Tesla and SpaceX CEO Elon Musk has confirmed his visit to India, saying that he is looking forward to meeting Prime Minister Narendra Modi in the country. "Looking...

India records 17 pc jump to become 4th largest exporter of digital services: WTO report

New Delhi: India registered a 17 per cent jump in the export of digitally delivered services to a staggering $257 billion to become the world's fourth-largest exporter in the segment,...

300 pc rise in market cap to Rs 400 lakh crore in last 10 years driven by strong economic fundamentals

New Delhi: The strength of the Indian economy, which has emerged as the fastest growing in the world, is being amply reflected in the stock markets with the BSE clocking...

Tesla’s entry in India a natural progression: Elon Musk

New Delhi: The entry of Tesla in India, as the company scouts for factory land, will be a natural progression, its CEO Elon Musk has said, as the country gears...

Ola to shut global operations, to focus on Indian market

New Delhi: Ride-hailing company Ola on Tuesday said it has decided to shut down all of its existing global markets, namely the UK, Australia and New Zealand amid rising competition....

Led by gains in auto stocks, Nifty soars to fresh record high

Mumbai: The Nifty started a fresh week by climbing to a new record high and closing level on Monday led by gains in automobile stocks, said Deepak Jasani, Head of...

Apple ecosystem building workers’ homes another milestone in PM Modi’s PLI scheme: Minister

New Delhi: Union minister and Thiruvananthapuram BJP candidate, Rajeev Chandrasekhar, on Monday, said that it is due to the visionary production-linked incentive (PLI) scheme of Prime Minister Narendra Modi that...

Wage talks break down at Samsung, labour unions vote for strike

Seoul: Unionised workers at tech giant Samsung have voted in favour of a strike after failing to reach a deal on wage hikes with management, industry sources said on Monday....

RBI’s decision on 3rd-party UPI apps to democratise wallet market: Experts

New Delhi, April 5 (IANS) Industry experts on Friday welcomed the move by the Reserve Bank of India (RBI) to permit the use of third-party UPI apps for making digital...

RBI allows cash deposits in CDMs via UPI

Mumbai: The RBI has decided to allow bank customers to deposit money in Cash Deposit Machines (CDMs) through UPI as part of its policy to enhance convenience in carrying out...

RBI okays use of 3rd party UPI apps for payments from PPI wallets

Mumbai: The RBI has decided to permit the use of third-party UPI apps for making UPI payments from PPI wallets to further enhance customer convenience and boost adoption of digital...

Read Previous

BMW Group, Tata Technologies to develop automotive software solutions in India

Read Next

Israeli missile hits Iranian consulate building in Syrian capital

Leave a Reply

Your email address will not be published.

WP2Social Auto Publish Powered By : XYZScripts.com