Jaishankar puts performance indicators of MEA in public domain

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Aug 14, 2019

New Delhi: External Affairs Minister(EAM) S Jaishankar on Wednesday launched his Ministry’s Performance Smartboard saying the aim was to put the performance indicators of MEA at the disposal of the people to empower them with data at their disposal.

”We believe that data empowers people. It is our intention to give more power to the people and to respond to their needs in an efficient and transparent manner by being at the forefront of bringing accountability and accessibility to them,” the EAM said in his remarks after launching the performance smartboard.

Jaishankar said it has been a consistent endevour of the Government to expand the use of different transparency tools across all ministries, and the creation of dashboards is one such approach to make sense of the large quantity of data a ministry receives.

By using online dashboards, government organizations can track key performance metrics of both individual agencies and cross-departmental activities; with the aim that their use would become a standard tool in managing department and program performance in the future, he said.

Minister of State for External Affairs V Muraleedharan and Foreign Secretary Vijay Gokhale also attended the launch

MEA Performance “Smartboard” is a visual display of the most important information needed to achieve objectives of the Ministry. A user can, for example, with a single click, see the data on Passports issued in his state since 2014; and how Passport Seva Kendras have grown exponentially over the years. She or he will also be able to view the data on citizen-centric services like visas, Pilgrims, and OCI Cards, amongst others. Data on Trade & Commerce across all 191 Missions and Posts of MEA around the globe can be viewed in single click. Information on Iconic Projects undertaken by MEA in various countries and the Grants and Loans extended as Development Assistance to countries abroad is also readily visible.

It is an integration of three types of Dashboards- Operational (for monitoring in real time), Tactical (for analysis and benchmarking) and, Strategic (for tracking achievement of strategic objectives).

—India News Stream